Refund policy

Last updated: 11 August 2026

This policy applies to purchases made through Nutritionals Sport.

CURRENT CATALOGUE STATUS

Products that do not have verified product, inventory, fulfilment and media documentation are kept unavailable and cannot be ordered.

FAULTY, DAMAGED OR MISDESCRIBED ITEMS

If an order arrives faulty, damaged, or materially different from its description, use our Contact page with the order number and details. We will assess the issue and provide a repair, replacement, refund or other remedy as required by Australian Consumer Law. Nothing in this policy limits non-excludable consumer rights.

CHANGE OF MIND

Change-of-mind returns are not offered unless a product page expressly says otherwise or applicable law requires a remedy.

RETURN PROCESS

Do not send an item before receiving return instructions. Use the contact form at /pages/contact. We will reply to the email address provided in the form. A return address and any shipping instructions are issued only after eligibility is confirmed.